Refund policy

Return & Refund Policy

Due to the nature of the products sold (collectible cards, boosters, and sealed products), all sales are final.

Returns or refunds are accepted only in the following cases:

• Damaged product received

• Order error (wrong product sent)

All requests must be made within 7 days of receiving the order and must include:

• Order number

• Clear photos of the product

• Photos of the original packaging

Returns or refunds will not be accepted in the following cases:

• Opened products

• Boosters or sealed products after opening

• Change of mind

• Missing “hit” card in a booster

For any order-related requests, please contact us at: contacteclypsetcg.ca

Each request will be reviewed on a case-by-case basis.